TERMS OF USE

Last Updated: 27th Nov, 2025
Effective for: FelTech Consultancy Services

Welcome to the official website of FelTech Consultancy Services (“FelTech,” “we,” “us,” or “our”). By accessing, browsing, or using this website or any services offered by FelTech, you agree to be bound by the following Terms of Use. If you do not agree, you must discontinue use of the site immediately.

These Terms govern all interactions with the FelTech website, digital platforms, communication channels, and any services offered or described through these platforms.

1. Acceptance of Terms

By accessing or using our website or any FelTech materials, you acknowledge that you have read, understood, and agreed to these Terms, as well as any additional agreements that specifically govern the services you choose to engage. Your continued use constitutes automatic acceptance of any updated Terms.

2. Services Provided

FelTech Consultancy Services offers a range of professional IT and digital consulting solutions, including but not limited to:

  • Web Development

  • IT Policy Advisory

  • Business Analysis

  • IT Project Management

  • Digital Transformation Consulting

  • IT Training Services

All projects or services are governed by a separate written agreement (e.g., contract, scope of work, proposal, retainer). These additional agreements define service scope, deliverables, time frames, and payment obligations.

3. User Responsibilities

By using our site or services, you agree that you will not:

  • Engage in unlawful, fraudulent, or unauthorised activities

  • Attempt to gain unauthorised access to FelTech systems or data

  • Upload, distribute, or introduce harmful code or malware

  • Copy, alter, or distribute FelTech’s intellectual property without written consent

  • Provide false, misleading, or incomplete information when making inquiries or engaging services

You are responsible for ensuring that any information submitted is accurate and used in compliance with applicable laws and industry standards.

4. Intellectual Property

All website content—including text, graphics, logos, icons, original documents, service descriptions, software code, and digital materials—is the exclusive property of FelTech Consultancy Services, unless otherwise stated.

Users may not copy, reproduce, publish, distribute, modify, or exploit any FelTech content without express written permission.

Unauthorised use of FelTech intellectual property may result in legal action.

All custom content on this website—including FelTech Consultancy Services’ original text, branding elements, graphics, service descriptions, documents, and digital materials—is the exclusive property of FelTech Consultancy Services, unless otherwise stated.

This website may also contain images, design elements, templates, fonts, and media licensed through Squarespace. FelTech Consultancy Services does not claim ownership over these licensed materials; however, such content is legally used under Squarespace's commercial licensing agreement and may not be copied, downloaded, redistributed, or used outside this website without proper permission from the rights holder.

Users are strictly prohibited from:

  • Copying, reproducing, or redistributing FelTech’s original content

  • Modifying or creating derivative works of any website materials

  • Using any FelTech branding, logo, or written content without written approval

Unauthorised use of FelTech’s intellectual property, or any licensed materials appearing on this website, may result in legal action.

5. Confidentiality

Any information shared with FelTech through inquiries, consultations, discovery sessions, or during project execution will be treated as confidential and used solely for service delivery purposes.

Likewise, clients agree to maintain the confidentiality of FelTech’s methodologies, proposals, system designs, intellectual frameworks, security recommendations, and any proprietary information disclosed during the engagement.

6. Third-Party Links and Integrations

Our website may include links to third-party platforms, tools, or resources. These are provided for convenience only.

FelTech is not responsible for:

  • The content of external websites

  • Security practices, data handling, or privacy policies of third parties

  • Any damages incurred from accessing third-party platforms

Users access external sites at their own discretion and risk.

7. Payment Terms

All payments for services are governed by written agreements separate from this document. Unless otherwise specified:

  • Payments are due upon invoice

  • Late payments may incur penalties

  • Fees are non-refundable once service work has commenced

  • Work may pause or terminate if invoices are not settled

FelTech reserves the right to decline service delivery or release of deliverables until payments are made in full.

8. Limitation of Liability (Strengthened & Cybersecurity-Specific Clause)

To the maximum extent permitted under the laws of Guyana, FelTech Consultancy Services shall not be liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages arising from:

  • Use or inability to use the website

  • Use of any services, solutions, materials, or products delivered by FelTech

  • Security incidents, cyberattacks, data breaches, system vulnerabilities, or unauthorized access occurring after project delivery

  • Hosting environment failures, misconfigurations, or third-party platform issues

  • Client or third-party modifications to systems, code, infrastructure, or configurations

  • Failure by the client to implement recommended security practices, patches, or updates

FelTech provides development, advisory, and implementation services based on industry best practices at the time of engagement. FelTech does not guarantee that any system, application, website, or solution will be immune to evolving cyber threats or attacks.

Unless the client has entered into a separate written agreement specifically for:

  • ongoing cybersecurity monitoring

  • incident response

  • security patching

  • maintenance

  • continuous threat detection

  • managed services

FelTech bears no responsibility for the security posture, maintenance, or protection of any delivered system after handover.

The client acknowledges that cyber-security is a shared and ongoing responsibility, requiring continuous vigilance, proper system use, timely updates, and adherence to recommended controls.

In all circumstances, FelTech’s aggregate liability shall not exceed the total fees paid by the client for the specific service related to the claim.

9. No Warranty or Guarantee of Results

FelTech does not guarantee any specific outcomes, including but not limited to:

  • Increased revenue or business performance

  • Complete elimination of cyber risks

  • Project success without client cooperation

  • Performance of third-party systems or hosting platforms

  • Results dependent on external factors beyond FelTech’s direct control

All recommendations are provided based on available information and professional expertise.

10. Termination of Access

FelTech reserves the right to:

  • Restrict website access

  • Disable forms or communication channels

  • Block users engaging in harmful behavior

  • Terminate website use at our sole discretion

Violation of these Terms may result in legal action.

11. Updates to Terms

FelTech may update, modify, or revise these Terms at any time. Changes become effective immediately upon posting.

Continued use of the website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms of Use shall be governed by, interpreted, and enforced in accordance with the laws of Guyana.

Any dispute arising from or relating to these Terms, the website, or any FelTech service shall be resolved through negotiation, and if unresolved, through arbitration or the appropriate courts in Guyana.

13. Contact Information

For questions regarding these Terms or legal matters, please contact:

FelTech Consultancy Services
Email: feltechconsultancyservices@gmail.com